ESI C-Plus Executive Guia do Utilizador

ESI Feature Phone User’s Guide FOR ESI C-Plus AND ESI C-Plus Executive 0450-1177 Rev. B For on-line help, visit www.esiusers.com. About ES

User’s Guide Help mode (Verbal User’s Guide) B.1 Help mode (Verbal User’s Guide) Your ESI system’s Help mode (also called the Verbal User’s Guide) —

User’s Guide User programming: An introduction C.1 User programming: An introduction Voice prompts will play menu and sub-menu options to access the

User’s Guide User programming: An introduction C.2 1 Select personal greeting Select the desired greeting — 1, 2 or 3. The system will play the cur

User’s Guide User programming: An introduction C.3 How the programmable feature keys can be set • Line keys — Programming a line number (1 through

User’s Guide User programming: An introduction C.4 3 Station options The station options sub-menu (PROGRAM 3) lets you activate or deactivate sever

User’s Guide User programming: An introduction C.5 4 Station audibles The station audibles programming provides control of the following audible i

User’s Guide User programming: An introduction C.6 6 External message notification 1 Delivery options 1 Delivery to phone number only 2 Notify p

User’s Guide Voice mail operation D.1 Voice mail operation Your phone system provides accurate and timely messages. Others will become more comforta

Table of contents Introduction... A.1 48-Key Feature Phone...

User’s Guide Voice mail operation D.2 Personal greeting keys You can program a programmable feature key as a personal greeting key for any one of th

User’s Guide Voice mail operation D.3 Off-premises “reach me” After a caller has been forwarded to your voice mailbox and is listening to your perso

User’s Guide Voice mail operation D.4 Keys’ functions during voice mail message retrieval from an ESI Feature Phone Key Function name Description

User’s Guide Voice mail operation D.5 Retrieving messages from an off-premises location You can pick up messages when away from the office or from

User’s Guide Voice mail operation D.6 Live recording (Not available on 12-Key Feature Phone.) Note: To use this feature on an ESI Cordless Hand

User’s Guide Voice mail operation D.7 Off-premises message delivery To program this, press PROGRAM 6. Introduction The ESI system can be programmed

User’s Guide Voice mail operation D.8 Message Recycle Bin (un-delete) The ESI system stores your 10 most recently deleted messages in a Message Recy

User’s Guide Voice mail operation D.9 Programming your guest mailbox from an ESI Feature Phone Press PROGRAM , then the mailbox number and then # t

User’s Guide Voice mail operation D.10Optional voice mail feature: Broadcast mailbox (500) Important: This is a special, optional feature not expl

User’s Guide Voice mail operation D.11Optional voice mail feature: Cascade notification mailboxes Important: This is a special, optional feature n

User’s Guide Introduction A.1 Introduction Accessing the rich ESI feature set is simple and easy through the straightforward design of ESI Digital F

User’s Guide Voice mail operation D.12Cascade notification parameters The cascade notification mailboxes will use the same CO line group and pager d

User’s Guide ESI Feature Phone operation E.1 ESI Feature Phone operation Display When your phone (or station) is not in use, the display will show t

User’s Guide ESI Feature Phone operation E.2 Fixed-feature keys The fixed-feature keys on the phone are permanently labeled as to their usage. The F

User’s Guide ESI Feature Phone operation E.3 Volume/scroll keys The two smaller keys labeled  and , located just above the dial pad, serve two pur

User’s Guide ESI Feature Phone operation E.4 Basic phone use Outside calls To answer (double-ring cadence): Lift the handset or press SPEAKER. If us

User’s Guide ESI Feature Phone operation E.5 Direct station selection Programming some of the programmable feature keys (see p. C.2) as station keys

User’s Guide ESI Feature Phone operation E.6 Transferring an outside call . . . . . . to another station Blind transfer 1. While connected to an

User’s Guide ESI Feature Phone operation E.7 . . . to a voice mailbox Transferring a caller to a mailbox to leave a message 1. While connected

User’s Guide ESI Feature Phone operation E.8 . . . to a voice mailbox Transferring a caller to a mailbox to leave a message 1. While connected

User’s Guide ESI Feature Phone operation E.9 Call forwarding Your station has been pre-programmed by the installer to “call-forward” your phone when

User’s Guide Introduction A.2 48-Key Feature Phone Available for the ESI C-Plus Executive system, the 48-Key Feature Phone has a variety of programm

User’s Guide ESI Feature Phone operation E.10 Call forwarding/off-premises You may1 also be able to call-forward to an outside number. This is calle

User’s Guide ESI Feature Phone operation E.11 Call waiting If you have enabled call waiting for your station (PROG/HELP 3 1) and a second call comes

User’s Guide ESI Feature Phone operation E.12 Background announce feature (Not available on 12-Key Feature Phone.) During call waiting, you can als

User’s Guide ESI Feature Phone operation E.13 To retrieve a held call To retrieve a held call from the same ESI Feature Phone where it was put on ho

User’s Guide ESI Feature Phone operation E.14 Paging Your ESI system can be programmed to allow paging through an overhead paging system and/or pag

User’s Guide ESI Feature Phone operation E.15 Optional features Live outside calls If your station has been designated to receive live outside calls

User’s Guide Special keys F.1 Special keys FLASH The FLASH key serves several purposes: • Getting a fresh dial tone without replacing the handset —

User’s Guide Special keys F.2 Esi-Dex (Not available on ESI Cordless Handsets or 12-Key Feature Phone.) Esi-Dex (“easy Dex”) is a powerful feature

User’s Guide Special keys F.3 . . . On the 48-Key Feature Phone 1. While your station is idle (or just after receiving dial tone), press ESI-DEX.

User’s Guide Introduction A.3 24-Key Feature Phone Available for all ESI C-Plus systems, the 24-Key Feature Phone has a variety of programmable and

User’s Guide Special keys F.4 Adding names to your Personal Dex You can add names to your Personal Dex by using either the Caller ID method or the m

User’s Guide Special keys F.5 Manual method (on the 48-Key Feature Phone) 1. While your station is idle (or just after receiving dial tone), pres

User’s Guide Special keys F.6 8. Enter the number — including, if necessary, the line access code 9 (or 8 or 71–76). To insert a two-second pause,

User’s Guide Special keys F.7 . . . On the 48-Key Feature Phone 1. While your station is idle (or just after receiving dial tone), press ESI-DEX.

User’s Guide Special keys F.8 Using Esi-Dex: An example Let’s say you’re on a call with the XYZ Company — XYZ COMPANY appears on your display — and

User’s Guide Introduction A.4 12-Key Feature Phone Available for all ESI C-Plus systems, the 12-Key Feature Phone includes the basic, most commonly

User’s Guide Introduction A.5 ESI Cordless Handsets Available for all ESI C-Plus systems, ESI’s digital Cordless Handsets come in two models — compa

User’s Guide Introduction A.6 Connecting your ESI phone Use the diagram (below) to connect your ESI phone. The diagram represents the panel on the p

User’s Guide Introduction A.7 ESI Cordless Handset connection Each ESI Cordless Handset comes with: • A charger/cradle to charge the Handset. • An A